Store Policy
Customer Care
At FuseScents , we understand that customer satisfaction is our top priority. We strive to provide a quality product and excellent customer service.
We are committed to providing prompt and reliable customer service. If you have any questions or concerns, please feel free to contact us through our website, email, or phone. Our customer service team is available to answer your questions and provide assistance.
​
We are dedicated to ensuring that your experience with FuseScents is both enjoyable and secure. All of our products are made with high-quality ingredients and are backed by a 100% satisfaction guarantee. We also have a secure online payment system that ensures your information is kept safe.
​
At FuseScents , we take your privacy seriously. We will never share your personal information with any other party without your permission.
We strive to provide our customers with the best possible experience. If for any reason you are not satisfied with your purchase, please contact us to discuss the problem with your order and we will make it right , We want to make sure that you are completely satisfied with your purchase.
​
Thank you for choosing FuseScents. We appreciate your business and look forward to serving you.
Privacy & Safety
FuseScents is committed to protecting the safety and privacy of all its customers. We value your trust and will work hard to ensure that all of your personal information is kept secure and confidential.
​
We have implemented a number of safeguards to protect the information we collect, store, and use. All of our online transactions are processed through a secure server and our website is encrypted with the latest security protocols. We also have strict policies in place to ensure that all data is used only for its intended purpose.
In addition, we also take measures to ensure that all products shipped to customers are safe and secure. We use only the highest quality materials and we adhere to strict safety standards in all of our manufacturing processes.
Terms & Conditions
FuseScents Terms And Conditions [ Founded 2023 ]
Welcome to Fusescents! We're thrilled you're interested in exploring our unique fragrances, crafted with passion and a touch of alchemy. Before you embark on your olfactory journey, please take a moment to review these Terms & Conditions, which outline the agreement between you, the customer, and Fusescents, the website owner and operator.
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing any orders. If you disagree with any of these terms, you may not use our website or services.
2. Age Restriction
Fusescents products are intended for individuals aged 15 or above. By using our website, you confirm that you meet this age requirement.
3. Product Information
We strive to provide accurate and up-to-date information about our products, including ingredients, descriptions, and images. However, minor variations may occur from time to time, and we reserve the right to modify product specifications without prior notice.
4. Orders and Payment
All orders placed through our website are subject to availability and confirmation of payment. We accept major credit cards and secure online payment methods. Prices are listed in Indian Rupees (INR) and are inclusive of all applicable taxes.
5. Shipping and Delivery
We offer shipping within India, with delivery times varying depending on your location. Please refer to our Shipping & Delivery page for estimated timelines and additional charges. Orders are typically processed within 1-2 business days and shipped within 3-5 business days. International shipping may be available upon request, please contact us for details.
6. Returns and Refunds
We want you to be completely satisfied with your Fusescents purchase. If you are unhappy with your product for any reason, you may contact us within 15 days of receipt for a solution. Please note that return shipping costs are the responsibility of the customer. For detailed information on our return policy, please visit our Returns & Refunds page.
7. Intellectual Property
All content and materials on our website, including trademarks, copyrights, and other intellectual property rights, are owned by Fusescents or its licensors. You may not modify, copy, distribute, or reproduce any of this content without our express permission.
8. Disclaimers and Limitations of Liability
Fusescents makes no warranties, express or implied, regarding the products or services offered on our website. We are not responsible for any damages or losses arising from your use of our website or products.
9. Governing Law and Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Delhi, India.
10. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time without prior notice. Please review these terms periodically for updates.
11. Contact Us
If you have any questions or concerns about these Terms & Conditions, please feel free to contact us at infinityflixkeker@gmail.com or through the contact us tab.
Thank you for choosing Fusescents! We hope you enjoy our fragrances as much as we do creating them.